EPOS IMPACT 860 Wired Stereo USB-C Headset with Smart Cord
Experience clear, distraction-free communication with the Poly Blackwire C3220, a dual-ear USB headset built for noise-free conversations, everyday reliability, and comfort across any professional setup.
Fast nationwide delivery in 2–4 working days.
Protected by a full 2-year warranty.
Dual-ear audio for focused calls
Noise-cancelling mic ensures clear speech
Description
Three EPOS AI Beamforming Mics, BrainAdapt Tech, 360-Degree Busylight, ActiveGard Protection, 2-Yr Warranty
The EPOS IMPACT 860 is a wired stereo headset built for desk workers in busy, open-plan offices. Three MEMS beamforming microphones powered by EPOS AI technology pick up your voice with natural clarity while suppressing the noise around you, so your callers hear you - not the office. Built on EPOS BrainAdapt technology, the IMPACT 860 is designed to reduce the cognitive load of a noisy workspace, helping you stay sharp and focused through back-to-back calls.
The headset is lightweight and comfortable for all-day wear, with soft ear cushions and a padded, adjustable headband. The smart cord and boom arm put every control within easy reach - mute by lifting the boom, answer or end calls automatically by putting the headset on or taking it off, and manage volume without ever touching your keyboard.
Connectivity is USB-C, with a USB-C to USB-A adapter included in the box, so the IMPACT 860 works straight out of the box with modern and older computers alike. A 360-degree busylight lets colleagues know at a glance when you're on a call, and ActiveGard technology protects your hearing from sudden volume spikes throughout the day.
KEY FEATURES
Three EPOS AI Beamforming MicrophonesThree digital MEMS microphones use EPOS AI beamforming technology to isolate your voice and suppress background office noise in real time, so your callers hear you clearly no matter how busy the room around you gets.
EPOS BrainAdapt TechnologyBuilt on decades of psychoacoustic research, EPOS BrainAdapt technology is designed to reduce the mental load of working in a noisy open office, helping you stay focused and efficient throughout the day.
Super Wideband Stereo AudioRich, natural stereo sound tuned for clarity in open-plan office environments, keeping calls and media both sounding sharp and full.
Lightweight All-Day ComfortA lightweight design with soft ear cushions and a padded, adjustable headband keeps the IMPACT 860 comfortable through long shifts and back-to-back meetings.
Smart Cord with Boom Arm ControlsMute or unmute by simply lifting or lowering the boom arm, and let wear-detection sensors automatically answer or end calls when you put the headset on or take it off - no fumbling for buttons mid-call.
360-Degree BusylightA busylight visible from every angle signals to colleagues walking past your desk that you're on a call, cutting down on unwanted interruptions.
ActiveGard Acoustic Shock ProtectionActiveGard technology guards against sudden volume spikes and loud acoustic shocks, protecting your hearing during heavy daily use.
USB-C Connectivity with USB-A Adapter IncludedConnects via USB-C, with a USB-C to USB-A adapter included for flexible compatibility with older computers, laptops, and docking stations. True plug-and-play setup - no drivers required.
WHAT'S IN THE BOX
- 1 x EPOS IMPACT 860 Wired Stereo Headset
- 1 x Inline Smart Cord Controller (integrated)
- 1 x USB-C to USB-A Adapter
- 1 x Carry Pouch
- 1 x Quick Start Guide
- 1 x Safety & Compliance Sheet
SPECIFICATIONS
- Type: Wired stereo (binaural), over-the-head, on-ear, supra-aural
- Connectivity: USB-C, with USB-C to USB-A adapter included
- Cable length: 1.85m
- Microphone: 3 x digital MEMS beamforming mics with EPOS AI noise suppression
- Audio: Super wideband stereo sound
- Weight: Lightweight design with soft ear cushions and padded headband
- Inline controller: Smart cord with boom-arm mute and volume/call controls
- Smart sensors: Lift-to-mute boom arm, auto answer/end via wear detection
- Busylight: 360-degree integrated busylight
- Hearing protection: ActiveGard acoustic shock protection
- Colour: Black
- Compatibility: Works with leading video calling and softphone platforms
- MPN: 1001176
- EAN/UPC: 840064409803
- Supplier SKU: EPO-1001176
FREQUENTLY ASKED QUESTIONS
Does this headset have Active Noise Cancellation (ANC)?No - the IMPACT 860 uses EPOS AI beamforming microphones to suppress background noise on your voice for the person you're calling. For a version with Active Noise Cancellation on the listening side as well, see the EPOS IMPACT 860 ANC.
Does it work with Zoom, Teams, and other video calling apps?Yes. The IMPACT 860 is a UC (unified communications) headset that works as a plug-and-play device across the leading video calling and softphone platforms, since audio is handled at the operating system level.
Will it fit computers that only have USB-A ports?Yes. The headset connects via USB-C, and a USB-C to USB-A adapter is included in the box for older computers and docking stations without USB-C ports.
Does it need any software or drivers installed?No. The IMPACT 860 works as a true plug-and-play USB device. EPOS Connect software is available as a free optional download if you want to customise settings, but it isn't required for everyday use.
Can I mute myself without touching a button?Yes. Simply lift the boom arm upward to mute, and lower it to unmute.
How long is the warranty?The IMPACT 860 is backed by a 2-year manufacturer warranty.
- 1 x EPOS IMPACT 860 Wired Stereo Headset
- 1 x Inline Smart Cord Controller (integrated)
- 1 x USB-C to USB-A Adapter
- 1 x Carry Pouch
- 1 x Quick Start Guide
- 1 x Safety & Compliance Sheet
Key Specifications
What Makes It Stand Out
EPOS IMPACT 860 Wired Stereo USB-C Headset with Smart Cord
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Why Quality Headsets Pay for Themselves
Cheap audio costs more than it saves. Dropped calls, background noise, and constant replacements drain focus and credibility.
A professional-grade headset delivers clear sound, lasting comfort, and reliability that keeps every conversation sharp, so you can work, lead, and sound your best.
Save Yourself The Headache
Nothing drains a workday faster than bad audio and constant tech issues. Cheap headsets crackle, disconnect, and distract costing time, focus, and credibility.
With a reliable headset that simply works, you stay sharp, sound professional, and keep every conversation running smoothly. Clear calls, no frustration, just effortless performance.